Rescheduled vs. Cancelled Concerts
We purchased tickets to the Billy Joel concert originally scheduled on 7-23-20 because we planned to spend 2 days in NY before a cruise to Bermuda. Due to the extraordinary COVID-19 situation, our flights, hotels and cruise were cancelled and all of our money was refunded with no questions and excellent customer service. The Billy Joel tickets have been another story. Because the concert was RESCHEDULED to January 13, 2021 and not cancelled, our purchase price of $1117.92 with VIVID Seats is being held hostage. We are unable to travel to New York in January, 2021. Does Billy Joel understand how he enabled ticket companies to keep purchaser's money by rescheduling vs. canceling and then scheduling at a safer time? Other performers understood and did the right thing. We ask that Billy Joel and his staff cancel the January 13, 2021 concert and schedule the performance at a safer time, thereby requiring VIVID Seats to refund our purchase price.
Comments
I am writing to you from Chile. We bought tickets in September 2019 to go to one of your concerts in NYC in March.
Although the concert is still dated for the end of September, in my country the borders have not been opened because of COVID. Please Billy, arrange to cancel the concert.
We will come to see you when everything is back to normal, but right now we need the money.
Thank you very much.
Pedro Cruz
Does MSG, Ticketmaster or Billy Joel see the current situation changing so dramatically over the next 3 weeks to open the doors to 20,000 people? Broadway is closed till 2021,
I agree that the right thing to do is to cancel the shows, he isn't going to have a problem selling out when things get back to some sense of normalcy.
I do believe if enough fans that have been fleeced by Mr. Joel and his crooked promoters stand up someone will listen. I’m going to continue to share my story with any and all social media connections and outlets. I encourage anyone who reads this and has also been scammed to do the same.
Shame on you Billy Joel.