Missed Concert

As a 60th birthday present my daughter purchased tickets for myself, my husband and her to see your show last night 9/30/2018. We traveled in from Pennsylvania and got as far as the security check area. My husband experienced a medical event that detoured us to the MSG medical area, then after triage to Mt. Sinai-West where he is as I write this. Obviously we were unable to be there for the show. Is there any way we could have our tickets switched to some other date and time? Thank you for your consideration. God Bless.
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