Help please

My wife is a big BJ fan and we have been luck enough to see him three times in the UK. We would love to come and see BJ in NY in February as it is my wife's 50th birthday but I have a couple of questions.

Are dates announced before they go on sale?
Is there a credit card or mobile provider etc that provide advanced tickets? and are these tickets down the front?
What is the best way to try and get tickets, phone, online or in person?

Many thanks in advance for any help you can give
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